Canning O’Neill will:
- Comply with data protection law and follow good practice
- Protect the rights of customers
- Will be open about how it stores and processes individuals’ data
- Protect itself from the risks of a data breach
These rules apply regardless of whether data is stored electronically, on paper or on other materials.
To comply with the law, personal information will be collected and used fairly, stored safely and not disclosed unlawfully.
To conform with the new legislation, personal data will:
- Be processed fairly and lawfully
- Be obtained only for specific, lawful purposes
- Be accurate and kept up to date
- Not be held for any longer than necessary
- Processed in accordance with the rights of data subjects
- Be protected in appropriate ways
Keeping data safe and increasing transparency are important to us, and we are committed to these changes.
Information We Collect and Hold
By making an enquiry for office space and requesting information of properties we have a legitimate interest as office agents to collect and hold the following information:
- Company names
- Contact names in linked to specific companies
- Phone number(s)
- Email address(es)
In addition, information in relation to amount of office space occupied, lease lengths, rents paid, incentives offered, and similar may also be held in relation to businesses in our geographical areas of operation.
Information may be gathered via our website where an enquiry has been made, via telephone call, in person, third party property portal (e.g. Rightmove) or other similar methods. Publicly available information such as company addresses, directors’ details, and company accounts may also be gathered and used for legitimate interests.
If any party would like their information removed from our database it can be requested and actioned within 72 hours.
How We Use the Information
Unless specifically requested otherwise, we will share company information, but not contact information, with Landlords of our properties and joint agents acting on behalf of the same Landlord for the purposes of making them aware of new, ongoing, and satisfied office requirements in the general market.
This is to understand occupier trends, demand, and competition in the market. We will use contact details for the purposes of responding to enquiries and keeping in touch with businesses and / or individuals who have made enquiries with us.
Where enquiries progress to viewings or specific interest is expressed in a particular property we will share further information, including contact details, with the relevant Landlords in order to progress with the requirement.
How We Share Information
Canning O’Neill will share personal and contact information linked to a specific enquiry with Landlords where prior consent has been given, either verbally, by use of a tick box on our website.
As an intermediary between Landlords and Tenants / potential Tenants, we will also share contact information on the grounds of legitimate interests with the Landlord of a specific property if information is requested on their property via our website, via telephone call, in person, via a third party property portal (e.g. Rightmove) or other similar method(s).